US Airways has disclosed that its employee who tweeted a photo of a toy plane in a woman’s vagina to two customers made a ‘honest mistake’ and will not be fired.
As ENTmania! reported, US Airways tweeted out the very NSFW photo on Monday to two angry customers who were complaining about some bad service. The airline quickly took down the photo and apologized … but the damage had already been done.
But now the airline is calling the gaffe ‘an honest mistake,’ saying that the employee actually flagged the photo – which was originally tweeted to a different airline by a disgruntled Twitter user – and planned to report it to Twitter. But when he was trying to pacify the two angry customers, he ‘inadvertently included’ the offending image.
‘It was an honest mistake. It was in an attempt to flag the tweet as inappropriate,’ said the airline spokesman Matt Miller on Tuesday, according to New York Daily News. ‘We captured it, flagged it as inappropriate.’
‘First and foremost, we apologize,’ Miller said again. ‘We are in the midst of reviewing our processes but for the most part we have an understanding of what happened and how to ensure how it won’t happen in the future.’